04.07.2023

How do you speak to people in a dispute?

Do you let emotions have their way?

Are you frank?

Is your manner of speech harsh?

Or do you formulate indirectly?

People like to be spoken to directly in a polite way.

Being polite does not mean being friendly.

Don't let other people's positions and agendas infuriate you. Don't personalise the dispute, stay objective and work towards your goal.