Is being treated equally the same as being treated fairly? How a family will answer this question is key. Only then can a family work on their definition of fairness and equality. And only then can they mitigate the potential chaos that can ensue around this topic.

Every family has to deal with succession planning in some form or another. By using Design Thinking the succession planning process can be enhanced to reap better results. Design Thinking puts the involved family members at the center of the process and evolves around their needs.